
Privacy Policy
Welcome to Garbhrakshaa ("Platform"). At Garbhrakshaa, we value your trust and are committed to protecting your privacy and personal information.
This Privacy Policy explains how Garbhrakshaa collects, uses, stores, processes, shares, and protects your information when you access or use our website, mobile application, products, consultations, courses, sessions, content, or any related services (collectively referred to as "Services").
For the purpose of this Privacy Policy, the terms "Garbhrakshaa", "we", "us", and "our" refer to Garbhrakshaa, a sole proprietorship established in India. The terms "user", "you", and "your" refer to any individual accessing or using the Platform or Services.
By accessing, browsing, registering on, or using the Platform, you consent to the collection, storage, processing, and disclosure of your information in accordance with this Privacy Policy and applicable laws of India, including:
- The Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
- Digital Personal Data Protection Act, 2023 ("DPDP Act")
We reserve the right to modify, update, or amend this Privacy Policy at any time without prior notice. Continued use of the Platform after such modifications shall constitute your acceptance of the revised Privacy Policy.
INFORMATION WE COLLECT
We may collect different categories of information from users depending on the nature of interaction with the Platform and Services.
1.1 Personal Information
We may collect personal information including but not limited to:
- Full name
- Mobile number
- Email address
- Residential address
- PIN code
- Date of birth
- Gender
- Emergency contact details
- Pregnancy-related information voluntarily shared by you
- Child-related information voluntarily shared by you
- Any information submitted during consultations, forms, assessments, sessions, or course participation
1.2 Payment and Transaction Information
When you purchase products or Services, payment-related information may be processed through secure third-party payment gateways. Such information may include billing details, payment method details, transaction identifiers, and limited card-related details processed by authorized payment processors.
We do not store complete debit/credit card information on our servers unless legally required or technically necessary through authorized payment partners.
1.3 Technical and Usage Information
When you use the Platform, we may automatically collect certain information including:
- IP address
- Browser type and version
- Device information
- Operating system
- Mobile device identifiers
- Website/app interaction data
- Pages visited
- Session duration
- Referral URLs
- Crash reports and diagnostics
- Cookies and tracking technologies
- Date and time of access
1.4 Communication Information
If you contact us through email, WhatsApp, phone calls, forms, chat support, or social media, we may collect and retain such communications for customer support, quality assurance, training, legal compliance, and dispute resolution purposes.
HOW WE USE YOUR INFORMATION
We may use your information for the following purposes:
- To provide and manage Services
- To create and maintain user accounts
- To process payments and transactions
- To deliver products and consultations
- To personalize user experience
- To improve Platform functionality and user interface
- To send transactional notifications and service updates
- To respond to queries and support requests
- To conduct analytics and research
- To ensure security and prevent fraud or misuse
- To comply with legal obligations
- To enforce our Terms and Policies
- To develop new products, features, or offerings
- To send promotional or marketing communications where permitted by law or with your consent
GUEST ACCESS
You may access certain parts of the Platform without creating an account. However, some features and Services may require registration and submission of personal information.
Where you access the Platform as a guest:
- You do so voluntarily;
- We do not independently verify guest-provided information unless required by law;
- Limited data may still be automatically collected through cookies, logs, and analytics tools.
SHARING AND DISCLOSURE OF INFORMATION
However, we may disclose or share information in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers including payment gateway providers, hosting and cloud service providers, technical support providers, analytics providers, customer communication platforms, logistics and delivery partners, and professional advisors.
Such parties are contractually obligated to maintain confidentiality and process information only for authorized purposes.
4.2 Legal and Regulatory Requirements
We may disclose information to comply with applicable law, pursuant to court orders, or to government authorities, regulators, or law enforcement agencies for prevention, detection, investigation, or prosecution of fraud or unlawful activities.
4.3 Protection of Rights
We may disclose information where necessary to protect our legal rights, prevent misuse of the Platform, enforce our agreements and policies, or protect safety, security, and integrity of users.
4.4 Business Transfers
In the event of merger, restructuring, acquisition, sale, or transfer of business/assets, user information may be transferred as part of such transaction, subject to applicable law.
COOKIES AND TRACKING TECHNOLOGIES
We may use cookies, web beacons, pixel tags, SDKs, and similar technologies to:
- Improve user experience;
- Remember user preferences;
- Analyze traffic and usage patterns;
- Maintain session security;
- Deliver relevant content and advertisements.
Third-party services integrated into the Platform may also place cookies, over which we do not exercise direct control.
DATA RETENTION
We retain your information only for as long as necessary for providing Services, legal and regulatory compliance, business and accounting purposes, dispute resolution, and enforcement of agreements.
Upon account deletion or withdrawal of consent, we may delete, anonymize, or archive information in accordance with applicable legal and operational requirements.
Certain publicly shared content, comments, reviews, or communications may continue to remain visible where technically or legally required.
YOUR RIGHTS
Subject to applicable laws including the DPDP Act, you may have the right to:
- Access your personal information;
- Request correction or updation of inaccurate information;
- Withdraw consent;
- Request deletion or erasure of personal information;
- Request grievance redressal;
- Nominate another person to exercise rights in accordance with applicable law.
Withdrawal of consent may affect our ability to provide certain Services.
CHILDREN'S PRIVACY
Our Services are intended to be used by adults, including expectant mothers, parents, and guardians. Where information relating to children is voluntarily provided by parents or lawful guardians, such information shall be deemed to have been shared with valid consent and authorization.
We do not knowingly collect personal information directly from minors without lawful authorization.
DATA SECURITY
We implement reasonable security practices and procedures to protect your information against unauthorized access, disclosure, loss, misuse, alteration, or destruction. Security measures may include:
- Encrypted communications;
- Access controls;
- Secure servers;
- Restricted administrative access;
- Monitoring systems;
- Periodic security reviews.
THIRD-PARTY LINKS
The Platform may contain links to external websites, applications, or services operated by third parties. We are not responsible for their privacy practices, policies, security standards, or content.
Users are advised to independently review the privacy policies of such third-party websites before sharing information.
MARKETING COMMUNICATIONS
We may send you updates, offers, newsletters, educational content, or promotional communications through email, SMS, WhatsApp, phone calls, or notifications where permitted under applicable law.
You may opt out of marketing communications at any time using unsubscribe mechanisms or by contacting us. Transactional and service-related communications may still be sent where necessary.
ASSIGNMENT
Garbhrakshaa reserves the right to assign or transfer its rights and obligations under this Privacy Policy without prior notice, subject to applicable law.
You may not assign or transfer your rights under this Privacy Policy without our prior written consent.
GOVERNING LAW AND JURISDICTION
This Privacy Policy shall be governed by and construed in accordance with the laws of India.
GRIEVANCE OFFICER
In accordance with applicable Indian laws including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the Grievance Officer details are as follows:
CONSENT
INTELLECTUAL PROPERTY RIGHTS
All content available on the Platform — including text, graphics, logos, videos, audio, course materials, consultation formats, PDFs, designs, illustrations, worksheets, meditation content, Ayurvedic educational materials, branding, trademarks, proprietary frameworks, methodologies, and all other intellectual property — are the exclusive property of Garbhrakshaa or are used under valid license or authorization.
Users shall not reproduce, distribute, modify, publish, transmit, commercially exploit, copy, record, resell, create derivative works from, or otherwise use any content from the Platform without prior written permission from Garbhrakshaa.
Access to the Platform or purchase of any Service does not grant ownership rights of any intellectual property to the user.
EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY
The content, consultations, sessions, courses, guidance, information, recommendations, and materials provided on the Platform are intended solely for educational, informational, wellness, lifestyle, and general awareness purposes.
Users are strongly advised to consult qualified medical practitioners, gynecologists, pediatricians, psychologists, or other licensed healthcare professionals before making healthcare-related decisions.
Reliance on any information provided through the Platform is solely at the user's discretion and risk. Garbhrakshaa does not warrant or guarantee medical outcomes, pregnancy outcomes, childbirth outcomes, therapeutic results, or specific health improvements arising from use of the Services.
© 2026 Garbhrakshaa. All rights reserved.
